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Hajj Awards 2019

Award Catagories

HA01: Best Hajj Airline Carrier (Direct flight)

This awards recognises excellence in the service and operations during the season of Hajj, when airlines in particular are at their busiest and offers a direct flight option from UK to KSA. The best airline Hajj recognises the consistency and growth that the carrier has achieved in serving British Pilgrims.

HA02: Best Umrah Airline Carrier (Direct flight)

This awards recognises excellence in the service and operations during the Umrah season from UK to KSA. The best airline Umrah recognises the consistency of service and growth that the carrier has achieved in serving British Pilgrims.

HA03: Best Hajj Airline Carrier (Indirect)

This awards recognises excellence in the service and operations during the Hajj season. Best Airline Hajj award highlights the consistency in service that the carrier has achieved in serving British Pilgrims via a indirect flight option from the UK to KSA.

HA04: Best Umrah Airline Carrier (Indirect)

This awards recognises excellence in the service and operations during the Umrah season. Best Airline Umrah award highlights the consistency in service that the carrier has achieved in serving British Pilgrims via an indirect flight option from the UK to KSA.

HA05: Best Airline Consolidator

This award recognises the professional conduct to the trade by consolidators and customer service to organisers.

HA06: Best Hotel Makkah

This unique award recognises the exceptional experience which pilgrims receive in fulfilling their religious duties in the Holy city of Makkah.  Best Hotel Makkah is not only about rewarding 5 star hotel, but also to highlight the highest standard in customer services, catering and facilities that pilgrims receive.

HA07: Best Luxury Hotel Makkah

This unique honourable award recognises the exceptional experience which pilgrims receive in fulfilling their religious duties in the Holy city of Makkah. Best Luxury Hotel Makkah is not only about rewarding excellence in service, but also to highlights the highest standard in customer services and care, catering and facilities that pilgrims receive with a unique guest experience.

HA08: Best Hotel Madinah

This award recognises the exceptional experience which pilgrims receive during their stay in the beautiful city of the prophet Madinah Al Munawara.   It rewards Excellence in standards, customer services, catering and exceptional facilities that pilgrims receive in true Madinah hospitality.

HA09: Best Luxury Hotel Madinah

This unique honourable award recognises the exceptional experience which pilgrims receive in Madinah. Best Luxury Hotel Madinah is not only about rewarding excellence in service, but also to highlights the highest standard in customer services and care, catering and facilities that pilgrims receive with a unique guest experience.

HA10: Best Saudi Umrah Company

This category recognises the best service delivered by a Saudi Umrah Company to UK companies and British pilgrims.

HA11: Best Saudi Transportation Company

This award recognises the quality of transport and service offered to UK groups which enhances the pilgrimage experience.

HA12: Best UK Umrah Tour Operator

This award is a public recognition and endorsement of excellence in Pilgrims Umrah experience. The traffic from the UK and globally for Umrah is expected to rise faster and quicker then Hajj and maintaining high standards in a demanding market is testament to the hard work this Umrah Operator has established.

HA13: Best UK Hajj Tour Operator

This award is the highest accolade that a UK Hajj Tour Operator can receive from the UK public. This award is a shining example of how a regulated company in the UK and from the ministry of Hajj is leading in services and UK pilgrim customer experience.

HA14: Best UK Luxury Hajj Tour Operator

This award recognises the VIP services delivered to British pilgrims for Hajj.  This award is a shining example of how a regulated company in the UK and from the Ministry of Hajj is leading in services and UK pilgrim customer experience.    It is also recognised by the judges as the differentiating factor of VIP services being offered during the days of Hajj.

HA15: Best International Hajj Operator

This award is the highest accolade that a International Hajj Tour Operator can receive. This award is a shining example of how a regulated company across the globe is leading in services for pilgrims.

HA16: Innovation in Hajj & Umrah Award

A unique award to showcase innovation in Hajj and Umrah related services to better industry standards.

HA17: Technology in Hajj & Umrah Award

Technology has been highlighted as one of the biggest areas of change to pilgrims and external agents globally.  We are seeing a rise in technical excellence to solve historical practices in today digital era, and one which should be embraced to enhance the pilgrim experience.

HA18: Public Sector Award

This award recognises the hard work which Public sector agencies and government bodies maintain to keep pilgrims protected and safe.

HA19: Hajj & Umrah Marketing Campaign Award

This award recognises the marketing campaign run throughout the Hajj & Umrah season which seeks to raise the awareness of performing the pilgrimage and an understanding  of the 5th pillar of Islam – the Hajj.

HA20: 3rd Sector Awards (Charity / Non-Profit)

This is a special award recognises the work of the 3rd sector (Charities and non-profits) in serving British Hajj & Umrah pilgrims.   It also recognsies the promotion of Hajj & Umrah directly or indirectly whilst working towards achieving other charitable projects and raising awareness of humanitarian causes around the globe.

HA21: Media in Hajj & Umrah Awards

This award recognises the promotion of Hajj & Umrah through digital media, social media, radio, television, satellite, video documentary production and broadcast.

HA22: Special Recognition Award

This is a special recognition award for individuals / organisations recognised for contributing to the UK and global Hajj & Umrah sector.   There is not application for this award and will be presented by the organisers of the Hajj Awards.

We reserve the right to add or remove a category depending upon industry feedback,  appetite for recognition or the number of nominations received per category to create a shortlist.